Shipping policy
Shipping Policy
Order Processing
Orders are typically prepared within 1–3 business days, excluding weekends and public holidays. Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
We currently ship to the United States. Standard shipping is free on all U.S. orders.
Estimated Delivery:
Standard U.S. Shipping is approximately 7–14 business days after dispatch.
Delivery times are estimates and may vary depending on destination, carrier conditions, customs processing, and other circumstances outside our control.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to become available after your order has been dispatched.
Delays
Occasional delays may occur due to carrier disruptions, weather, customs processing, or other circumstances outside our control.
If your order has not arrived within the estimated delivery window, please contact us at pwwcwy@gmail.com, and we will help you look into it.
Lost or Damaged Packages
If your order arrives damaged or you believe your package may be lost, please contact us as soon as possible with your order details.
We will review the situation and work with you toward an appropriate resolution.
Duties & Taxes
All prices are displayed in USD. Any applicable sales tax will be calculated at checkout where required.